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Warranty 12-Year

 


Kare Products designs products so you don't have to worry about using a warranty. We've taken much time and effort in locating the highest quality materials to put into our chairs to ensure that they function properly for years. This is why we're confident in offering a warranty on all our products.

 


The design and manufacturing of your Kare Ergonomic office furniture is conducted under the highest industry standards with careful attention to detail and individual inspection of each and every unit.

 


All chair frames, including metal, wood and plastic parts, except fabrics, vinyls, casters and control handles are guaranteed against structural failure for a full twelve years of normal commercial use. Gas cylinders are also guaranteed for twelve years. Should any item fail, please call Kare Products for return authorization. Once a return authorization number has been issued, return product freight prepaid. Kare Products will repair or replace the defective part and return it to the customer, freight prepaid by customer.

 


Please request written authorization for returning defective parts. When calling for a return authorization number, please have your invoice number, date of purchase, description of damage and under what conditions damage occurred. Kare Products, Inc. will then determine if damage is covered under warranty and issue you a return authorization. Defective parts will not be received unless a written authorization has been issued and accompanies product being returned.

 


(The chair and gas cylinders are designed to support up to 250 pounds.)

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