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Customer Service Return Policy

 


Thank you for selecting an ergonomic Kare product. We hope that it meets all of your expectations. Should you find a need to return it, all stock items* may be returned for a refund less a 25 percent of list price restocking fee and the original cost of shipping.

 


Any item being returned must have a Return Authorization Number (RA#) and must be returned in new, unused condition in original packaging or additional charges may apply.

 


Please call our office at 800-927-5273 or email sales@kareproducts.com for a Return Authorization Number (RA#) within 20 days from date of shipment. Customer is responsible for the return shipping fees. Please package in original packing and note the RA# on the outside of the box. Ship to address is:

 


Kare Products, Inc.

Attn: Receiving RA#_________

1644 Conestoga Street Suite 2

Boulder, CO 80301

 


*We manufacture most items to order. Non-stock items include but are not limited to, all electronics, furniture (desk and storage), chairs in any fabric color besides Charcoal, and floor mats. All health products, such as pillows, seat cushions, wedges, neck rolls, and PPE equipment are non-refundable due to the nature of use for personal health.

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