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Desk Shipping Information For Direct Ship Customers

 

All desks require DOCK DELIVERY.Additional Delivery Options:

  • Inside Delivery: If you require inside delivery, please contact Kare Products for a quote.
  • Inside Delivery and Installation: Please contact Kare Products for a quote.
  • White Glove Delivery Service: If you would like the product delivered, installed and packaging carted away, please contact Kare Products for a quote.
  • There will be additional charges for services listed above.

  •   Electric Sit-Stand Desks/Lan Furniture/Economy Desks
     

  • Furniture will arrive in boxes via freight.
  • Product will ship in approximately 3 1/2 to 4 1/2 weeks.

  •  

    Receiving:

  • Verify that you have the correct number of boxes matching the total number of boxes on the packing list and the freight bill of lading from the carrier.
  • Determine that the part numbers listed on the packing list agree to what you received.
  • Inspect for any damage to boxes. This may include any kind of marks on boxes, crinkled corners, etc.
  • If there is damage to any of the boxes or there are missing boxes, you must note this on the bill of lading. Be as specific as possible. Keep a copy of the freight bill of lading. Notify Kare Products within 48-hours so we may assist you.
  • Most important: If you do not open boxes immediately, note any sign of damage on the freight bill. Notify Kare Products within 48-hours so we may assist you.

  •   Fixed, Notched Or Crank Desks And Furniture
     

    Shipping Information:

  • Desk manufacturing is a 30-38-day process.
  • Desks will be shipped via carrier: Mayfair or United Van Lines.
  • We can notify you the day furniture leaves the plant and is picked up by the carrier. Furniture will be delivered in approximately 3-7 weekdays.
  • If delivery by freight, driver will call 24-hours in advance to notify you of expected delivery time.
  • All furniture is blanket wrapped, not boxed.

  •  

    Receiving:

  • It is recommended that:
  • You have two people available to receive and check in product.
  • You use carpet or moving quilt to protect the desks and legs when you lay them down and start stacking them up.
  • You have an area in the dock to place the furniture you are receiving.
  • You verify that you have the correct number of parts matching the total number of parts on the packing list and freight bill of lading from carrier.
  • Each desk and related components are color-coded. The top of the packing list for each desk will be color-coded for easy sorting. Keep all colors together for easy sorting while you check off the pieces as they come off the truck.

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    Feel free to call with questions regarding assembly or damage. If you follow the directions step-by step you will find the assembly a clear-cut process. We know you will enjoy this well-made furniture for years to come!In comfort and health!The Kare Team

      Helpful Hints:
     

  • The packing list designates each leg separate. The legs come in a package of two (right and left legs). The legs are listed as two separate items on the packing list.
  • Stretcher rail for the crank desks arrives with a drive shaft inside. It is on the packing list as two items.
  • To determine if there are any missing parts:
  • Make sure part numbers match the packing list part numbers.
  • Inspect for any damage to furniture. This may include any kind of marks on desks, crinkled corners, scratched paint, etc.
  • If there is damage to any of the furniture or there are missing parts, please note on the freight bill of lading. Be as specific as possible. Keep a copy of the freight bill of lading. Notify Kare Products within 48-hours so we may assist you.
  • Very important: If you do not inspect furniture immediately, note any sign of damage on the freight bill. Notify Kare Products within 48-hours so we may assist you.

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